Coronavirus (2019-nCoV)

Coronavirus (2019-nCoV) update

  • There is now a dedicated phone number to call 0800 358 5453
    This is available 24 hours a day, 7 days a week with access to interpreters. You should call for any coronavirus health advice and information and any questions you have.
    If you have travelled or have had close contact with a possible, suspected or confirmed case within 14 days please call the above phone number do not present unannounced to any medical facility.


For up to date information on the virus and public health measures, please visit the Ministry of Health website.

Updated Info: Wednesday 8 April 2020


The novel coronavirus (2019-nCoV), belongs to a family of viruses called coronavirus. These are very common viruses that infect a wide range of animals including humans and can cause mild to severe disease, such as colds to severe pneumonia. The novel coronavirus originating in Wuhan City, Hubei Province is now in a number of Chinese cities, with cases reported in other counties. It is flu season in the area so there is already a lot of respiratory illness. To date, New Zealand has had a single case of COVID-19.

Signs and symptoms typically include:
  • Fever
  • Chills and body aches
  • Shortness of Breath
  • Coughing
  • Severe cases can cause pneumonia and acute respiratory infection
How is it spreading?
Most coronaviruses can spread through coughing or sneezing, or by touching an infected person. Scientist believe this new virus can spread from person to person in close contact through the respiratory tract. There is an average of 10 days between infection and detection.
Protect yourself:
  • We all need to follow our public health messaging, such as hand hygiene and cough etiquette,
  • When coughing and sneezing cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands
  • Avoid close contact with anyone who has fever and cough

The situation is constantly changing so please keep up to date via the Ministry of Health website.

For international news and updates please see the World Health Organisation Website.