Coronavirus (2019-nCoV)

Coronavirus (2019-nCoV) update

  • There is now a dedicated phone number to call 0800 358 5453
    This is available 24 hours a day, 7 days a week with access to interpreters. You should call for any coronavirus health advice and information and any questions you have.
    If you have travelled or have had close contact with a possible, suspected or confirmed case within 14 days please call the above phone number do not present unannounced to any medical facility.


For up to date information on the virus and public health measures, please visit the Ministry of Health website.

Updated Info: Wednesday 8 April 2020


The novel coronavirus (2019-nCoV), belongs to a family of viruses called coronavirus. These are very common viruses that infect a wide range of animals including humans and can cause mild to severe disease, such as colds to severe pneumonia. The novel coronavirus originating in Wuhan City, Hubei Province is now in a number of Chinese cities, with cases reported in other counties. It is flu season in the area so there is already a lot of respiratory illness. To date, New Zealand has had a single case of COVID-19.

Signs and symptoms typically include:
  • Fever
  • Chills and body aches
  • Shortness of Breath
  • Coughing
  • Severe cases can cause pneumonia and acute respiratory infection
How is it spreading?
Most coronaviruses can spread through coughing or sneezing, or by touching an infected person. Scientist believe this new virus can spread from person to person in close contact through the respiratory tract. There is an average of 10 days between infection and detection.
Protect yourself:
  • We all need to follow our public health messaging, such as hand hygiene and cough etiquette,
  • When coughing and sneezing cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands
  • Avoid close contact with anyone who has fever and cough

The situation is constantly changing so please keep up to date via the Ministry of Health website.

For international news and updates please see the World Health Organisation Website.


Asthma Nurse Clinics

Asthma is a long term condition affecting the breathing tubes (bronchioles), in the lungs. The muscles around the bronchioles become tight and swelling plus mucus develops inside the bronchioles.

 Have you seen one of our asthma trained nurses for an asthma clinic review?

Our asthma nurse can help you and/or your child with the following:

  • Preventing and coping with triggers
  • Using your inhalers correctly – Preventer and Reliever
  • Measuring how well you are currently breathing on your current asthma medications/inhalers
  • Understanding your medications/inhalers
  • Completing an Action Plan so you have control of your asthma

Please take a minute to think about the following questions

  1. Do you wake up at night or early in the morning with a cough, wheeze or tight feeling in your chest?
  2. Do you cough, wheeze or have a tight feeling in your chest on more than 2 days per week?
  3. Does your asthma prevent you from doing activities that you once enjoyed?
  4. Do you use your reliever most days or more than 4 puffs per week?
  5. Have you had a spirometry test in the last 3 years?
  6. Do you currently smoke? Most important do you know what to do in an asthma attack?


Please call the Surgery on 4795422 to make a Free appointment with our asthma nurses.

Patient Portal – “Health 365”


Browns Bay Medical Centre is NOW providing Patient Portal access through the Portal known as “Health365“.

A Patient Portal is a secure website where you can access your own medical information stored on our medical centre server.

Our portal is called “Health 365” and allows you to

  • Make appointments with your GP on line
  • View your regular medications and order repeat prescriptions on line
  • View your test results including specialist letters
  • View your list of medical problems on file
  • Have a secure e-consult with your GP

Please ask your doctor when you are next in for information on the Portal and a consent form to allow us to register you onto the Patient Portal. You will be requested to provide a unique email address and identification for security reasons, to ensure your medical information is kept secure.

Patient Portal Health365 – see below attached information sheet and consent form to join.

BBMC Patient Portal Connection Information Sheet 2019

BBMC Patient Portal consent 2019



Meningitis Vaccine recommended for young adults


Meningitis vaccine is recommended for all hostel/flatting young adults especially 1st year tertiary students. Currently the vaccine of choice (Menactra) protects against Meningococcal strains A C Y W-135.  Menactra is a 1 dose/injection vaccine. There is now a funded dose for persons between the ages of 13-25 years who are entering or living in a  boarding school hostel, tertiary education hall of residence, military barracks or prisons. Please talk to your practice nurse .

Whooping cough epidemic

New Zealand is in the grip of a whooping cough epidemic. Whooping cough, also known as pertussis, causes a severe cough, and is especially serious for young babies and infants. Severe cases need hospital admission, oxygen, sometimes ventilation support.

We recommend you consider having a booster of pertussis vaccine if you come into contact with young children.

Women who are pregnant should also discuss immunisation with one of our GPs or practice nurses. Immunisation while pregnant is safe and transfers immunity to the unborn child via the placenta, helping to prevent your baby getting pertussis.